Privacy Policy

Effective Date: February 1, 2025

JOY OF TRADE LLC ("we," "us," or "our") operates the website joyoftrade.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site. By accessing or using the Site, you agree to the terms of this policy.

1. Information We Collect

We may collect personal and non-personal information, including:

  • Identifiers: Name, email, shipping/billing address, phone number.
  • Payment Details: Credit/debit card information (processed securely via Stripe/PayPal; we do not store full card data).
  • Technical Data: IP address, browser type, device information, cookies, and usage data.

2. Use of Information

We use your information to:

  • Process orders, payments, and refunds.
  • Communicate with you (e.g., order updates, customer support).
  • Improve Site functionality and user experience.
  • Comply with legal obligations.

3. Cookie Policy

What Are Cookies?
Cookies are small text files stored on your device to enhance Site functionality and analyze usage.

Types We Use:

  • Essential Cookies: Required for core functions (e.g., cart, checkout).
  • Analytics Cookies: Track traffic and user behavior (e.g., Google Analytics).
  • Preference Cookies: Remember your settings (e.g., language, currency).

Managing Cookies:
Adjust your browser settings to block or delete cookies. Note: Disabling cookies may impair Site functionality.

4. Payment Policy

Payment Processors:
We use Stripe and PayPal to process payments. These third parties:

Fraud Prevention:
We reserve the right to cancel transactions suspected of fraud or policy violations.

5. Data Sharing

We may share your information with:

  • Service Providers: Shipping carriers, payment gateways, IT support.
  • Legal Authorities: To comply with laws or protect our rights.
  • Business Transfers: In mergers, acquisitions, or asset sales.

6. Your Rights

You may:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Withdraw consent (where applicable).

Submit requests to [email protected]. We respond within 30 days.

7. Data Security

We implement SSL encryption, secure servers, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

8. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised Effective Date.

9. Contact Us

For questions or requests, contact us at:

  • Address: 13 Morningside Ave, North Haledon, NJ 07508, United States
  • Email: [email protected]
  • Phone: +1 (504) 203-7935
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)

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