Terms of Service

Effective Date: February 1, 2025

JOY OF TRADE LLC ("we," "us," or "our") operates the website joyoftrade.com (the "Site"). By accessing or using the Site, you ("User" or "you") agree to comply with these Terms of Service ("Terms"). If you disagree, do not use the Site.

1. Eligibility

  • You must be at least 18 years old or the legal age in your jurisdiction to use the Site.
  • By placing an order, you confirm the accuracy of provided information.

2. Account Registration

  • You may need to create an account to access certain features.
  • You are responsible for maintaining account confidentiality and all activities under your account.

3. Orders & Payments

  • Order Acceptance: All orders are subject to availability and our approval. We reserve the right to cancel orders for reasons including pricing errors or suspected fraud.
  • Pricing: Prices are listed in USD. We may update prices or correct errors at any time.
  • Payment Methods: We accept payments via Stripe and PayPal. By providing payment details, you authorize us to charge the total amount.
  • Taxes: You are responsible for applicable taxes, duties, or fees (e.g., international customs charges).

4. Shipping & Delivery

  • Orders are processed within 48 hours (excluding weekends/holidays).
  • Delivery timelines are estimates and not guaranteed. See our Shipping Policy for details.

5. Returns & Refunds

6. Intellectual Property

  • All content on the Site (e.g., logos, text, images) is owned by JOY OF TRADE LLC and protected by copyright laws.
  • You may not reproduce, modify, or distribute Site content without prior written consent.

7. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes or to infringe others' rights.
  • Attempt to disrupt Site security or functionality (e.g., hacking, spamming).
  • Misrepresent your identity or use stolen payment methods.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from Site use (e.g., data loss, service interruptions).
  • Our total liability for any claim related to the Site shall not exceed the amount paid for the applicable order.

9. Termination

We may suspend or terminate your access to the Site at our discretion, including for violations of these Terms.

10. Dispute Resolution

  • Governing Law: These Terms are governed by the laws of New Jersey, USA.
  • Arbitration: Disputes shall be resolved through binding arbitration in New Jersey, unless prohibited by law.

11. Policy Updates

We may modify these Terms at any time. Continued use after changes constitutes acceptance. The "Effective Date" at the top indicates the latest revision.

12. Contact Us

For questions or disputes:

  • Address: 13 Morningside Ave, North Haledon, NJ 07508, USA
  • Email: [email protected]
  • Phone: +1 (504) 203-7935
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)

Related Policies: