Alpaca Cocoon Cardigan

Shipping Information

• Order Processing: Orders are processed within 48 hours (business days).
• Delivery Time:
  • U.S. Orders: 5–7 business days.
  • International Orders: 7–21 business days (varies by destination).
• Shipping Costs: Calculated at checkout based on order size and location.
• Tracking: A tracking link will be emailed once your order ships.

For full details, see our Shipping Policy.

Returns & Refunds

• 30-Day Returns: Unused items in original packaging with tags may be returned within 30 days of delivery.
• Refund Timing: Refunds are processed within 5 business days after we receive your return.
• Exclusions: Final sale items (marked on product pages) cannot be returned.

Learn more in our Refund & Exchanges Policy.

Need Help?

Contact us at [email protected] or call +1 (504) 203-7935 (Mon–Fri, 9 AM–5 PM ET).